If circumstances changed or you for some reason were not 100% satisfied with your purchase just contact me within 30 days and for returns unrelated to quality, $100 will be deducted as a replenishment fee. Buyer pays the return fee.
Once your package has arrived at our facility it will take a few days for us to process your request. During this period our warehouse staff will verify and account for everything you have sent us.
As soon as we get a confirmation from our warehouse, we will get in touch with you via email to confirm we have received your return and finalize the process.
Note: Customized and engraved items are not allowed to be returned!
You will be responsible for paying for your own shipping costs for returning your jewelry. Shipping costs are non-refundable.
SHIP WITH TRACKING AND SIGNATURE REQUIRED. THANK YOU FOR YOUR UNDERSTANDING.
All items come with a 1-month (30 days) warranty. During this period you can either return your item(s) for a refund, get a replacement, or make an exchange. We will provide a prepaid shipping label if the defective item must be shipped back to us.