Kite Cut
Pear Cut
Oval Cut
Round Cut
Emerald Cut
Marquise Cut
Hexagon Cut
Princess Cut
Shipping Method & Order
Shipping Method:
Receiving time = Preparing time +Shipping time.
Preparing time: 19-24 Business Days
Shipping time:
| Domestic (US) | Flat Rate | Carriers |
|
Standard Shipping(4-8 Business Days) |
Free |
USPS |
|
Priority Shipping(2-6 Business Days) |
$20 |
USPS |
|
Rest of world (242 countries) |
Flat Rate |
Carriers |
|
Standard Shipping(8-15 Business Days) |
$20 |
USPS |
| Priority Shipping(5-8 Business Days) | $70 | USPS |
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status or you can contact support@felicegals.com to see the order status.
Note: The shipping time will be affected by public holidays,destination countries (especially shipping addresses outside USA or Canada), bad weather and international couriers.
Attention:
For delivering successfully，we suggest leaving your mobile number during checkout process.
Unsuccessful delivery caused by moblile number can not be compensated.
If you have any question, please contact our customer service: support@felicegals.com
Order:
- Order processing: Within 48 hours of receiving the order, we will start the order confirmation and production process. If you need to change the order information within 48 hours after purchase, you can notify us by email within 48 hours. If not, the default order information is assumed to be correct.
- Estimated delivery time: Currently, the expected delivery time from your purchase to receipt is 3 to 5 weeks. Sometimes, due to holiday seasons or a large number of orders, the production time may be extended.
- Rush order processing: If you purchase Rush Order and Priority Shipping, your package will arrive 4-6 days earlier than the normal delivery time. Please contact us via email beforehand to verify if your expected delivery date can be achieved.
- Email notifications after purchase: After a successful purchase, you will receive an order confirmation email. After the product is produced and shipped successfully, we will email you the tracking number for you to track. If you have any questions, please contact us via email at support@felicegals.com.
- If there are any shipping issues or lost packages, please contact customer service, and we will help you remake or refund.
