Help Center

FAQs

Order Questions

1.Can you provide exclusive customized service?

2.Can I pay on layaway/installment at Felicegals?

3.How long is the delivery period?

4.How to track my order after the gem is taken? Do I need to sign for the goods when they arrive?

5.How do I replace stones on the rings that are not displayed on your site?

6.Warranty period of the product?

7.If I accidentally damage the ring, can you fix it for me?

8.What about the wrong ring size?

9.How can I cancel my order?